Search By Code | View All Tests

Client Satisfaction Survey

Dear Laboratory Customer,
We value your opinion and would like to know how we can make your NTD Genetics Laboratory experience better. Providing the highest quality services to our customers is our number one goal. Please take a few minutes to complete our short survey. Thank you.
Which of the following words would you use to describe our services? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced Impractical
Ineffective
Poor quality
Unreliable
Responsive
Hard to reach
Which department(s) did you interact with? Select all that apply.
Client Portal
Genetic Counselor
Client Service Representative
Billing Specialist
Manager
EmVClass
Sales
Other
How likely are you to order genetic testing from us again?
Extremely Likely (5)
Very Likely (4)
Somewhat Likely (3)
Not So Likely (2)
Not At All Likely (1)
Would you like for us to contact you regarding your reponses to this survey?
No
Yes
Please enter any additional comments or feedback below.