Online Test Ordering

Important note: at the end of the online ordering process, clients will be prompted to print a manifest to be packed with the sample. Therefore, it is important to use a computer that has access to a printer when completing online orders.     
 
To order a test online, please complete the following steps:
  • Sign into the Client Portal using the username and password created during registration. For new users, please click here.
  • Select "Order a Test Online."
  • Step 1: Physician/Facility/Duplicate Report Information. Please complete all required fields. Clients will have the option to save account information so that it does not need to be re-entered with every online order.
  • Step 2: Payment Information. Methods of payment include insurance, institution/client bill, and self-pay. Please select one of these payment options and complete the required information.
  • Step 3: Patient Information. Please complete all required fields.
  • Step 4: Test Ordering. Use the search function to find the test and select the + symbol next to the desired test. Once all desired tests have been selected, click "Continue."
  • Step 5: Entry Confirmation. Confirm entered information is accurate, then click "Submit."
  • Print the provided manifest and include it with the sample. On the manifest, please identify what type of sample is included for each test. Forgot to print the manifest? Please contact Client Services at (855) 831-7447 and an email with the manifest will be sent to the client who ordered the test.

In The Spotlight

Christin Collins

Dr. Collins is a board-certified molecular geneticist and a laboratory director for the Molecular Genetics Laboratory.

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